Frequently Asked Questions
Everything you need to know about AI-powered digital signatures and enhanced protection.
How quickly can I start using the service?
Immediately. Create your free account and start signing documents within 2 minutes. No setup or configuration required.
Do I need to download any software?
No. Everything works in your web browser. Recipients can also sign documents directly in their browser without downloads.
Is there really no cost for digital signatures?
Correct. The Essential plan includes unlimited digital signatures at no charge. Enhanced protection features are available as paid upgrades.
How does the AI know where signatures go?
Marks and devious Semikoli but the Little Blind Text didn’t listen. She packed her seven versalia, put her initial into the belt and made herself on the way.
What if the AI gets it wrong?
You can easily adjust signature placements before sending. The AI provides suggestions, but you have complete control over final placement.
How accurate is the AI scanning?
Very accurate for standard professional documents. The AI improves suggestions based on document type and learns from user corrections.
Are the digital signatures legally valid?
Yes. Our signatures meet electronic signature regulations and provide complete audit trails for legal compliance.
How do recipients sign documents?
They receive a secure email link and can sign immediately in their browser. No account creation required for recipients.
Can multiple people sign the same document?
Yes. Send to multiple recipients and track each person's signing progress individually.
How secure are my documents?
Professional-grade encryption protects all documents. Security measures meet banking industry standards.
Where are documents stored?
Documents are stored in secure, encrypted databases with multiple backup systems and access controls.
Do you share data with third parties
No. We do not sell, share, or provide your data to third parties. Complete privacy policy available on our website.
When should I use enhanced protection?
For critical documents that need permanent preservation or valuable assets requiring ownership verification.
How is enhanced protection different from regular storage?
Enhanced protection uses advanced security technology that preserves documents permanently, even if our company ceased operations
How much does enhanced protection cost?
Pricing varies based on document type and requirements. Contact our sales team for specific pricing information.
Which browsers are supported?
All modern browsers, including Chrome, Safari, Firefox, and Edge, on both desktop and mobile devices.
Do you provide customer support?
The Essential plan includes email support. The Professional plan includes priority support with faster response times.
How do I contact customer support?
Email support is available through your account. Professional plan customers also have phone support access.
